Why trades have more to gain from AI than almost anyone
Most trade businesses are run by one or two people who are excellent at the work and crushed by the admin. The "AI revolution" you read about in tech blogs has almost completely skipped this industry — which means a competitor who runs the back office on AI will out-bid, out-respond and out-book you on every job that goes to two quotes.
The customer who texts at 7pm and gets a quote by 7:10 books with you. The one who waits until Tuesday morning books with someone else.
The five automations that move the needle
- Auto-quote AI. Customer texts you a photo (broken window, leaking tap, cracked glass) and a few lines of context. An AI agent generates a polished quote within minutes — you review it on your phone, hit send. We've seen quote turnaround go from 2 days to 8 minutes.
- Inbound lead AI. Every missed call, web form, Google Local lead and "send me a quote" email gets answered in under 60 seconds. Books a site visit. Adds to your calendar. Reminds the customer the day before.
- Scheduling & dispatch. Crew calendar, customer SMS reminders, on-the-day routing — wired together. No more double-booked vans.
- Review & referral loops. 24 hours after a job is done, an AI text goes out asking for a Google review (with the direct link). Customers who leave 5 stars get a referral incentive. Your local SEO compounds quietly.
- Voice-to-invoice. You leave a 30-second voice note from the van — "Mrs. Patel, 27 The Avenue, replaced two sealed units, £340 + VAT, paid cash". By the time you're home, the invoice is sent, accounts updated, customer thanked.
What we don't replace
We don't replace you on the job. We don't replace your judgement on materials, pricing, or risk. We don't ask you to learn yet another app. Everything we build talks to the tools you already use (WhatsApp, your existing accounting software, Google Calendar, your website) and shows up where you already look.
Who this is for
- Plumbing companies (residential or commercial)
- Window, glass and glazing businesses
- HVAC, electrical, locksmiths, roofers
- Small multi-trade operators (2–25 staff)
- Any local service business that wins or loses on response time
If you run a trades business and admin is eating your evenings, book a 30-minute audit. We'll go through your week and shortlist the three automations that would buy you back the most time.